Products - Superior Service Plans

APG technicians are fully trained in all aspects of diesel engine design and operations having completed nationally recognized training to become ASE certified mechanics for alternate fuels and diesel engines.

Customers experiencing concerns about their dual fuel system may phone 24 hours a day to have technical assistance. If a service visit is required, APG will arrange the scheduling, advising the customer in advance of possible charges. Customers are required to submit names of authorized persons who may call for regular or emergency service.

Parts and Service

Certain APG components require APG certified service replacement to maintain proper dual fuel operation. Non-adjustable parts may be ordered and installed by any competent mechanic. Any changes to the APG dual fuel system should be preceded with a phone call to the APG technical support staff.

Billing

Any questions or concerns regarding any other administrative matter may be directed to the APG home office in Algona, Iowa. Most questions are addressed in APG’s Standard Terms and Conditions statement, which accompanies all orders for dual fuel conversion or service.

Sales

New or existing customers may request a personal visit anywhere in the world to be updated on the latest advancements from APG.

All sales are approached with a goal to negotiate a project which meets the needs of the project. Pricing and dual fuel components are established for each situation as required. APG realizes that without customer satisfaction, no company can survive.